If your Winnipeg company still operates outdated business phone systems, you might face issues like dropped calls, poor call quality, or lack of remote work features. A modern business phone system can make your business more efficient, lower expenses, and improve the customer experience.
But it does frighten you, especially if you care about downtime, technical frustrations, or pushback from your people. Good news: If done correctly, upgrading your phone system is a piece of cake, and business won't be impacted. So, let's see how that is done.
What is The Time to Upgrade Your Business Phone System?
Before you transition, you must notice signs that indicate your existing system is keeping your business back. A few of the red flags include:
- Recurring Call Drops & Poor Call Quality: If your calls are regularly dropping, they can annoy your employees and customers.
- Limited Expansion: It's time to change if your phone system can't handle your growing workforce or business needs.
- Lack of Support for Remote Work: Modern workers need to be able to make and take business calls from any location.
- High Maintenance Costs: Modern cloud-based systems are less expensive than older ones.
- Absence of Advanced Features: Voicemail-to-email, call forwarding, and CRM integration are features modern business phone systems winnipeg provide to increase productivity.
It's a good idea to upgrade your business phone system if you have any problems.
Choosing the Right Upgrade Path
Upgrading is done in several ways. Selecting the appropriate system is based on your business size, budget, and operational requirements.
- On-Premises Systems: Installed and maintained at your business premises. They provide complete control but need IT support.
- Cloud-Based Systems: Run over the Internet, lowering hardware expenses and providing flexibility for remote workers.
Hybrid Phone Systems: A Smooth Transition Option
If you don't want to transition to a cloud system, a hybrid system lets you retain some traditional phone lines by gradually implementing cloud functionalities. VoIP systems are affordable, scalable, and come with functionality such as video conferencing and call analytics. Having a trustworthy provider like the telephone system Winnipeg in Manitoba, means you get professional advice on choosing the correct system for your requirements.
Steps to Upgrade Your Phone System Without Downtime
Careful planning is what a seamless transition is all about. Here's how to ensure a hassle-free and smooth upgrade:
1. Assess Your Business Needs
Evaluating how customers and employees use the phone before selecting a new system, consider whether you require multi-line support or video conferencing. Make a list of your must-have features.
2. Select the Appropriate Supplier
Select a provider with experience with business phone systems, affordable prices, and reliable support. Winnipeg's regional carriers are better accustomed to the network infrastructure in your neighborhood.
3. Enact a Systematic Migration
Avoid using sudden cutovers that cause disruptions. Work with your provider to migrate teams or departments step-by-step, testing each step before completing.
4. Prepare Your Team in Advance
Change is hurtful and complicated for employees. Give training sessions so your people get comfortable with the new functionalities. A short learning curve means faster uptake and lesser loss of productivity.
5. Test and Monitor the New System
Once the new system is in place, performance will be monitored, and feedback will be gathered. Debug problems ahead of time to avoid long-term problems.
Advantages of an Efficient Upgrade of a Phone System
An efficient upgrade is a two-bladed sword with both short-term and long-term benefits:
- Improved Call Quality & Reliability: No static-filled calls or lost connections.
- Cost Savings: Save maintenance fees and long-distance rates with VoIP solutions.
- Better Customer Experience: Features like auto-attendants and call forwarding enhance customer experience.
- Scalability: Easily add new locations and users as your business expands.
- Better Remote Work Features: Let employees stay connected from anywhere.
Final Words
The transition to enhanced business phone systems need not be daunting. Properly choosing the telephone system Winnipeg in Manitoba, planning, and working with a qualified provider will improve communication, save costs, and keep your business up to date while leaving day-to-day operations unscathed.
Telecom Options can assist you if you're prepared to implement a new Winnipeg business phone system. Get started today and talk with us to see what you need!